Leveraging intent insights for customer loyalty and retention

brightonSEO San Diego 2025

In this talk, Raycheal Proctor will explore how brands can leverage intent and organic data to build stronger post-purchase relationships and drive long-term customer loyalty.

She’ll break down how to identify key intent signals, optimize engagement beyond the initial sale, and turn one-time buyers into lifelong advocates.

With real-world examples and actionable insights, attendees will walk away with a clear strategy for using data-driven decisions to keep customers coming back.

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